1. Information We Collect
We may collect the following personal data when you contact us, request a quote, or engage our services:
- Name, company name, and job title
- Contact information (email address, phone number)
- Project details and service requirements
- Site address for installation or servicing
2. How We Use Your Data
Your personal data is used solely for the purposes for which it was collected:
- Responding to enquiries and providing quotations
- Fulfilling our contractual obligations for installation and servicing
- Communicating about service updates or maintenance schedules
- Complying with legal and regulatory obligations
3. Data Protection
We implement reasonable security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction. Access to personal data is restricted to authorised personnel on a need-to-know basis.
4. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When no longer needed, data is securely disposed of.
5. Disclosure to Third Parties
We do not sell, trade or transfer your personal data to third parties for marketing purposes. We may share data with trusted service partners (e.g. subcontractors for installation work) solely to fulfil our service obligations, and only under confidentiality agreements.
6. Your Rights
Under Singapore’s PDPA, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Withdraw consent for the collection and use of your data
To exercise these rights, contact us at sales@emermatic.com.sg.
7. Contact Us
For questions about this privacy policy or your personal data:
Emer Engineering Pte Ltd
1085 Eunos Avenue 7A, #03-06
Singapore 409535
Tel: +65 6251 1275
Email: sales@emermatic.com.sg
Last updated: 19 June 2026